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RiverMaster Administrator’s Guide
Before You Begin Chapter 5
Controlling Remote User Dialing & Access
Problem Notification
Each Aurorean Policy Server is able to accept reported problems from
Aurorean users when they cannot tunnel into the corporate network. The
Aurorean Client application issues a Problem Notification when it is unable
to build a tunnel while dialing the list of POP phone numbers. Aurorean
Client uses RAS to transfer a Prescriber session report detailing the problem
to the APS.
The APS’ Log Service publishes the session report and stores a problem
notification message that can be viewed in the View System Activity pullout
(as described in Chapter 7) and within Client Anomaly reports (as described
in Chapter 8).
Figure 56 illustrates how the Aurorean Client issues Problem Notifications.
Figure 56 RAS Problem Notification
Aurorean Client
Network
Gateway
Corporate
Network Servers
Network
Policy
Server
RAS dial-up
to report problem
Aurorean
Aurorean
RAS Server
INTERNET
- ’s Guide 1
- Table of Contents 3
- Appendix A – Glossary 7
- Floppy Disk 7
- About This Guide 10
- Related Documents 11
- System Requirements 13
- Installing the Application 14
- Chapter 1 15
- RiverMaster icon 17
- Type the default user name ( 19
- ) and password ( 19
- Removing RiverMaster Files 21
- Restart your computer 22
- RiverMaster Overview 23
- Chapter 2 24
- Logging into RiverMaster 25
- Figure 7 Select APS Window 26
- Checking Server Status 27
- Configuring an ANG-3000/7000 37
- Chapter 3 39
- Intelligent Client Routing 43
- Regional Office B 46
- Corporate 46
- Regional Office A 46
- Headquarters 46
- (click the + symbol) 49
- Click the DNS tab 51
- Click the WINS tab 52
- Click the NAT tab 53
- Tunnel Protocols 55
- Click the Authentication tab 57
- Click the Encryption tab 58
- Click the Compression tab 60
- Virtual Subnetting 62
- IPX Virtual Networks 64
- SettingOSPFProperties 69
- Parameter Meaning Fixed Value 70
- Routing Interfaces 71
- 10 Click Add 79
- 11 Do one of the following: 79
- Adding a Remote Server 80
- Authorization Plug-in Options 88
- Plug-in Planning 89
- Problem Notification 90
- Trace Levels 91
- Enterasys Authentication 93
- 4 Click Properties 94
- RADIUS Authorization 95
- SecurID Authorization 99
- Setting Up Aurorean Services 100
- Click here to 101
- Creating a Mailing List 105
- Setting Trace Levels 109
- Backing Up the Database 110
- Before You Begin 113
- TollSaver Database 114
- Corporate Dial-Up Access 115
- INTERNET 116
- Creating POP Packages 117
- Figure 58 118
- Package 118
- Figure 59 will display 119
- Adding Corporate ISPs 120
- 15 Do one of the following: 129
- Managing Users & Groups 131
- Group Policies 133
- Client Synchronization 136
- Chapter 6 137
- Creating a New Group 139
- Table 5 Dial Policies 142
- Table 6 Password Policies 143
- Policy Explanation 144
- Table 8 Tunnel Policies 145
- Adding Users to a Group 146
- Removing Users & Groups 150
- C:\Program Files\Indus River 152
- Viewing Group Policies 158
- Building Core Data Files 159
- Click Build 160
- Click the Update tab 162
- Click the Upload icon 162
- Setting Up Group Notices 164
- Monitoring System Activity 169
- Chapter 7 170
- Heading Meaning 171
- Description area 172
- Advanced Message Viewer 176
- Table 11 Message Types 178
- Do one of the following: 179
- RiverMaster Options 182
- Viewing Tunnel Activity 185
- Generating Reports 189
- Network Gateway Report 191
- Report Contents 192
- Heading Explanation 192
- Chapter 8 193
- Client Anomaly Report 194
- Client Report 195
- Accounting Report 199
- Printing Reports 205
- Exporting Reports 206
- Return to Step 4 to continue 210
- Figure 109 212
- Figure 113 Export Window 215
- Exporting Reports Using MAPI 219
- Figure 119 Send Mail Window 220
- Glossary 221
- GlossaryGlossary 221
- AutoLink Recovery 222
- Firewall 222
- Management Channel 223
- Network Administrator 224
- Point of Presence (POP) 224
- Point-to-Point Protocol (PPP) 224
- POP Package 225
- Prescriber 225
- Remote Client/User 226
- RiverMaster 226
- Tunneling 227
- Virtual Private Network (VPN) 227
- Adding Remote Gateways 230
- Configuring ANG IP Addresses 232
- Configuring Tunnel Protocols 233
- 3 Do one of the following: 235
- 4 Click the Encryption tab 236
- 5 Do one of the following: 236
- 6 Click the Compression tab 238
- Configuring Virtual Subnets 240
- Configuring Routing Protocols 242
- 1 Do one of the following: 243
- OSPF Properties 244
- Creating Static Routes 251
- Appendix B 252
- Creating Remote Connections 254
- Gateway field 256
- Click Add 257
- Loading the Floppy Disk 259
- Remove the floppy disk 260
- License Grant 261
- Warranty 262
- Infringement Indemnification 263
- Limitation of Liability 263
- Termination 264
- International Provisions 264
- Applicable Law 264
- Appendix C 265
- Technical Support 266
- IndexIndex 267
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